Flight owners

Also on each individual flight we count on direct responsibility. The "Flight Owner" manages together with his team all physical and documentation related activities regarding undefinedimport or undefinedexport handling to ensure a fast and successful finalization of a flight. To keep up the speed, this Flight Owner reacts pro-actively according to the relevant handling situation and circumstances.

This way our customers have a direct contact person in regard to all flight related activities. The Flight Owner knows about all characteristics of "his" airline or "his" flight and can decide independently without loosing time. Short decision processes are a vital aspect of the quality of our services.

Same as in the hall, the motto here is:" Fast in, fast out" with the utmost flexibility.