Philosophy

Logistics is the pulse of our economy. The decision for airfreight is made because larger distances need to be covered in the shortest time possible. Handling times should therefore be short. The link between air and ground must not be the reason for delays and for loss of precious time. "Fast in, fast out" is the challenge ground handling has to face: fast handling times while ensuring the highest possible level of quality and safety.

For over 40 years, FCS Frankfurt Cargo Services as the largest neutral service provider has been facing this challenge and has set standards at one of Europe's central logistic hubs. Efficiency is the key to our customers' trust for which we work 24 hours daily in a market which is dominated by the factors cost and time like hardly any other. Our tools for this are perfect handling through all stages of the logistic chain, flexible structures and friendly, competent staff who understand our business as well as that of our customers. This way, we connect interfaces to well-managed junctions.

Your advantage: Neutrality

As neutral agent we are not tied to a specific airline or to a certain forwarding company when selling transport capacities. Due to this independence we are able to react anytime and individually to the specific requirements of our customers and to offer the most suitable service at competitive rates.

We want to support your business and not to influence it!

Added value: Individual Service

We are a full service provider, including physical handling and documentation of undefinedimport and undefinedexport shipments of all types and priorities from and to Frankfurt. Range and level of our services are entirely tailored to our customers' needs. 

Your benefit: Committed Employees

More than 600 employees offer more than 1,200 helping hands to our customers. They are totally committed around the clock each and every day of the year. Staff turnover is low. Many years of committed work is demonstrated by an above-average level of motivation and a high level of know-how which we support with regular trainings. This way our customers always have competent and qualified undefinedcontacts on all levels.

Single source services

Logistics is a very complex field. Therefore we want to help our customers as much as possible by supporting them with the necessary follow up of processes on the ground. With services which provide maximum efficiency with brief communication and handling times we set trends, like our undefinedCustomer Service Center, the Truck Slot System or our Preliminary Check for Dangerous Goods.

You gain: We are worth our price

We put a large emphasis on cost effectiveness which means for us a fair price that creates a win-win situation. This is the basis for a trusting and lasting partnership. Our long-term customer relationships proof that our mixture of price, high service quality, fast handling and reliability is the right recipe.