Compliance & Values Management

Policy of Frankfurt Cargo Services GmbH

We are convinced that sustainable business activity is the key prerequisite for our company’s ability to meet future challenges.

FCS continuously works to optimize processes, products, and services with an eye to our employees, customers, owners, the environment, and society while developing responses to future challenges at an early stage. 

Everything we do each and every day is based on the Fraport basic values of honesty, integrity, trustworthiness, responsibility, transparency, loyalty, and fairness.

We are also committed to upholding the principles of the UN Global Compact in the areas of human rights, labor standards, environmental protection, and fighting corruption. We are also guided by the core labor standards of the International Labour Organisation (ILO), the conventions of the United Nations, and the OECD Guidelines for Multinational Enterprises.

Compliance & Values Management

Complying with laws and internal rules is summed up under the terms of Compliance and Values Management .

Preserving the sustainable economical success of our company through internal guidelines for good management, awareness raising for compliance issues and an adequate system to recognize compliance risks within the company at an early stage take center of our duties.

Compliance provides support how national and international regulations can be adhered to, and helps employees and business partners to act with confidence in the business environment.

Code of Conduct and Standards of Behaviour

In line with our basic values of honesty, integrity, trustworthiness, responsibility, transparency, loyalty, and fairness, we have high standards for doing business in a manner that is socially, economically, and ecologically sustainable for the future. All of us cope, with all our work, each and every day with this responsibility.

In September 2013 the Management approved the new undefinedCode of Conduct for employees, the undefinedCode of Conduct for suppliers and the updated Standards of Behaviour (documents available in German language only). By introducing these codes the long existing value management principle has consistenly been enlarged.

The group-wide Fraport code of conduct for emloyees can be downloaded undefinedhere.

The code of conduct for suppliers gives clear guidelines in terms of behaviour for all suppliers who are in a direct business relationship with FCS Frankfurt Cargo Services. Our code of conduct for suppliers is available undefinedhere (available in German language only).

Our undefinedstandards of behaviour are based on our basic values and phrase binding rules in terms of behaviour concerning ethical, economical and legal challenges of our daily business. The standards of behaviour for our employees can be downloaded undefinedhere (available in German language only). 

Reporting System and Contact Persons

The Electronical Reporting System

You can report any breaches of the Code of Conduct, of the standards of behavious of Frankfurt Cargo Services or any damaging act online via our electronical reporting system. The certified BKMS ® system absolutely guarantees the anonymity of the informant. Round the clock and worldwide, confidential information such as corruption and business crime can be reported directly and anonymously.

undefinedTo our electronic reporting system

 The external Ombudswoman

In case of assumed serious criminal acts you may also contact the external ombudswoman of the Fraport group, lawyer Annette Parsch. She is in charge of confidentially receiving all indications concerning serious, company-related violations of law, illegal business practice and breach of the company rules.

More information about her function and how to contact the ombudswoman can be found undefinedhere.

Mrs Annette Parsch / Attorney at Law


Q 2, 5, 68161 Mannheim